This post is also available in: Español (Spanish)

Warranty and Returns

All of the castanets purchased on the castanuelasdelsur.com website
have a 5 year warranty.

The period during which the customer can assert their right of withdrawal or return is 1 monthfrom the reception date of the product(s). Shipping costs are the customer’s responsibility.

Only products in new condition will be accepted with the tag and in their original case.

Castañuelasdelsur.com reserves the right to reject returns with no identification number, in bad condition, with the product used and without the original case of each product. We recommend that you save the receipt that your transport or mail agency has given you, castañuelasdelsur.com will not be responsible in case of loss or damage during transport.

Complete the form to request a refund








    [honeypot tarromiel]

    Scroll to Top

    Cierre por vacaciones

    Del 1 al 16 de agosto (ambos inclusive)

    Los pedidos online solo podrán realizarse hasta el 24 de julio. A partir de esa fecha, no se podrán hacer compras a través de la web hasta nuestra vuelta.

    ¡Gracias por tu compresión y te deseamos un feliz verano!

    Castañuelas del Sur
    Privacy Overview

    This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.